TERMS & CONDITIONS

We founded Little Tweaks with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our Terms and Conditions are detailed below, please have a look and contact us if you want to learn more!

The use of this website is subject to the following Terms and Conditions and is conditional on your acceptance of these Terms and Conditions. Any conditions stated on this website do not affect your statutory rights as a consumer.

Complaints Procedure

Customer satisfaction is important to us therefore if you have a complaint please email us at info@littletweaks.co.uk.  Your complaint will be handled confidentially and we will acknowledge your correspondence within 48 hours. At that time we will advise you how long it will take to resolve your complaint and we will give you a contact name and telephone number of the person handling your complaint. We will keep you informed throughout the process.

Confirmation and Governing Law

A contract between you and Little Tweaks for the sale of our products will only exist once we confirm your order by emailing you to confirm that your order has been accepted.
The contract shall be deemed to have been concluded in the United Kingdom and shall be governed by the laws of England.

Right to Cancel

Unless the item in questions is personalised (this will be clear on purchase and at checkout) then you may cancel the contract without reason within 14 working days from the date of receipt of goods. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. You will be required to return the products in question to Little Tweaks in perfect condition, unused and in their original packaging.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, LITTLE TWEAKS IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, LITTLE TWEAKS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT.

Price and availability information is subject to change without notice.

Except as specifically stated on this website, to the fullest extent permitted at law, neither Little Tweaks nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Little Tweaks does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Little Tweaks, its affiliates, directors, employees or other representatives.

 

65 Allestree Lane, Derby, Derbyshire, DE22 2HQ

01332 609702

©2021 by Little Tweaks